Frequently Asked Questions

Yes, both! We complete our online consultation and pre-mediation meetings exclusively on-line.

We offer mediation, training/coaching, and our consultation services BOTH online and in-person, based on each client’s preference. Please note that in-person services may incur additional costs.

No — Archer Dispute Resolution is not a law firm and does not provide legal advice. Our role is to serve as a neutral facilitator or arbitrator. We strongly encourage all parties to consult with their own attorneys before, during, and after any proceeding. If you don’t have an attorney, we can suggest resources for finding one.

Yes. Confidentiality is a cornerstone of the mediation process. What is discussed in mediation generally cannot be used as evidence in court proceedings, and Archer treats all case information with strict confidentiality consistent with applicable professional standards. Parties will typically sign a confidentiality agreement before the session begins. Arbitration proceedings are also private, though outcomes may be enforceable in court.

Alternative dispute resolution refers to processes for resolving conflicts outside of a courtroom. Rather than a judge or jury deciding the outcome, ADR gives you and the other party more control, privacy, and flexibility. The most common forms are mediation, arbitration, and negotiation. ADR is typically faster, less expensive, and less adversarial than traditional litigation.

Mediation is collaborative and non-binding, meaning the parties work together to reach their own agreement. Arbitration is more formal and involves an arbitrator who makes a decision, which may be binding and enforceable.

Absolutely. We work with organizations to design and deliver customized training workshops for HR departments, in-house legal teams, and management groups. Whether you’re looking for a half-day introduction or a multi-session program, we’ll work with you to build something that fits your team’s size, goals, and schedule.

Yes, each training/coaching program or session may be customized based on budget and time allocation.

Archer offers training for professionals who want to develop or sharpen their dispute resolution skills. Programs are available for attorneys, HR professionals, managers, and organizations looking to build internal conflict resolution capacity. Topics include mediation fundamentals, negotiation strategy, de-escalation techniques, and workplace conflict management. Sessions can be tailored to your team’s needs and delivered in person or virtually.

Mediation is a voluntary, confidential process in which a neutral third party — the mediator — helps disputing parties communicate and explore solutions. The mediator does not decide who is right or impose a resolution. Instead, they guide conversation and help parties reach a mutually acceptable agreement. Sessions can take place in person or virtually, and typically last a few hours to a full day depending on the complexity of the dispute

Mediation is voluntary — it works best when all parties come willingly. If the other party is hesitant, sometimes a brief outreach from a neutral party can help clarify the process and ease concerns. Archer can assist with that conversation. If participation is required by a court order or contract, we can help facilitate that process as well.

The mediation process itself is not binding. However, if an agreement is reached, it can be formalized into a written, legally enforceable settlement.

• Control — You and the other party shape the outcome together, rather than leaving the decision to a judge. Agreements reached this way tend to last because both sides helped create them.
• Cost — Mediation typically costs a fraction of going to court. When fees are split between parties, the savings are even greater.
• Speed — Court cases can take months or years. Most mediations are resolved in one or a few sessions, often within weeks of scheduling.
• Privacy — Court proceedings are public record. Mediation is confidential — what’s discussed stays private, and any agreement can remain out of the public eye.
• Relationship preservation — Litigation is adversarial and tends to deepen conflict. Mediation is collaborative, making it a better choice when parties will continue to interact — co-parents, business partners, neighbors, or colleagues.
• Flexibility — Courts are limited to legal remedies like money damages. Mediation can produce creative solutions a court couldn’t order: apologies, changed practices, customized arrangements, or ongoing working relationships.
• Lower stress — The mediation process is less combative and more conversational than litigation, and tends to be easier to navigate for people who aren’t accustomed to legal proceedings.

Fees vary depending on the type of service, complexity of the dispute, and time required. In mediation, costs are typically shared equally between parties — which means the total cost is split.

This is often significantly less expensive than litigation. Specific fees will be discussed and agreed upon in writing before any session begins. We offer a free initial consultation so you can understand the process and costs before committing. The pre-mediation meeting is included.

We work with individuals, families, businesses, attorneys, and HR departments on a broad range of disputes, including commercial and business conflicts, employment and workplace matters, partnership and contract disagreements, and community or interpersonal conflicts. If you’re not sure whether your matter is a fit, just reach out — we’re happy to talk it through.

The first session typically begins with an introduction to the process and ground rules, followed by each party having uninterrupted time to share their perspective.

From there, the mediator helps guide a structured conversation toward identifying common ground and possible solutions. Many disputes are resolved in a single session, though complex matters may require additional time. You’ll never be pressured to agree to anything — the process is entirely yours to drive.

Not necessarily. Parties may participate with or without counsel. For more complex matters, consulting an attorney is recommended.